ACCESSIBILITY

At Americana Resorts, we are committed to providing our users with a website that is accessible to the largest audience possible. We aim to promote accessibility and inclusion for all of our customers.

Our goal is to enable all of our customers to successfully navigate through our website and access all of our digital offerings. Whether you are using assistive technologies such as a screen reader, magnifier, voice recognition software, or captions for videos, our goal is to make your experience at Americana Resorts’ website as successful as possible.

We are actively working to increase the accessibility and usability of our website for everyone. This is an ongoing process, and as we continue to strive towards our goal of promoting accessibility, we welcome your feedback on how we might improve. If you have any specific questions or concerns about the accessibility of any particular web page on TheAmericanaHotel.com, please contact us at (410) 289-6271.

Accessible route and entrances to hotel facilities including pool, restaurant/bar, beach access, parking, registration desk, side ramp entrance, souvenir store.

Pets/Service Animals:

The Americana Hotel does not accept pets; however, service dogs are welcome. A service dog is trained to do work or perform tasks for the benefit of an individual with a disability. Emotional support animals, comfort animals, and therapy dogs are not service animals under Title II and Title III of the ADA.

Accessible Guest Room and Bathroom:

  • Accessible rooms available
  • Guest room furniture can be rearranged
  • Grab bars and tall toilets available
  • Adequate clear turning space in bathrooms
  • Handrails
  • Safety bar near the toilet
  • Safety bar in shower

Hearing and Visually Impaired Accessibility:

  • Visual alarms or alerts
  • Guest Rooms
  • Hallways
  • Public Areas
  • Audible fire/smoke alarms
  • Audible alarms in hallways